Help
Last updated: October 10, 2026
Having a problem or a question? Use the form or write to floridarealestatepass@gmail.com; we’ll reply by email. The most common questions are below.
I don’t receive the sign-in code
Check your spam or promotions folder and that the address is correct. The code expires in 5 minutes; wait a minute and press “Resend code”.
How do I cancel my subscription?
Go to Account → My plan and subscription → Manage subscription. You keep access until the end of the month already paid and are not charged again. If you cancel during the 14 free days, you are not charged at all.
Can I change my card or see my invoices?
Yes, from Manage subscription on your plan.
Do you give refunds?
Payments are non-refundable unless the law requires it or an error on our side prevented you from using the service. See the terms or write to us.
I found an error in a question
Use “Report a problem” below the question. The editorial team reviews and fixes it.
How do I change the language?
With the ES/EN switch at the top right, or in Account → Preferences to make it your default.
I want a copy of my data or to delete my account
From Account → Privacy and data, or by writing to us.